Registration & Refund Policy

Your 48-hour deposit deadline

For pay-at-camp orders, the required TTD 800 deposit (or the full total if lower) must be received within 48 hours of placing your order. Online payment plans require the initial deposit immediately to start; an unfinished checkout does not activate a plan. If the required deposit is not received within that window, your pending registration is eligible for cancellation and your costume can be released for sale.

Orders placed before this policy change retain the deadline in their confirmation email. A reminder may be sent 24 hours before the deadline. The deadline runs from the time your order was placed, not from the time a reminder arrives.

Final balance and sizing deadline

All final balances and size submissions must be completed by January 1, 2027.

Payments are final

All payments are final and non-refundable.

Payment options

Choose an available online payment method at checkout or pay at Mas Camp, 51 French Street, Port of Spain, Tuesday–Friday, 2:30–7:00 PM; Saturday, 1:00–7:00 PM. For a Partial.ly plan, review the payment schedule in your agreement.

Need assistance?

Call +1 (868) 233-7449 or message us on WhatsApp.